Channels

Connect your agent to messaging platforms

Channels connect your agent to external messaging platforms. Configure during agent creation or from the Channels section in your agent’s detail page.

Channel	Status
Telegram	Available
Slack	Available
Discord	Available
WhatsApp	Coming Soon

Telegram

1. Create a bot through @BotFather
2. Copy the bot token
3. Configure in Pinata

Option	Description
Bot Token	Token from BotFather
DM Policy	open (anyone) or pairing (approval required)
Allow From	Allowed user IDs

Slack

1. Create a Slack App at api.slack.com/apps
2. Enable Socket Mode
3. Generate an App-Level Token with connections:write scope
4. Add Bot Token Scopes: chat:write, im:write, im:history, im:read, users:read, app_mentions:read
5. Install to your workspace

Option	Description
Bot Token	Bot User OAuth Token
App Token	App-Level Token

Discord

1. Create an application at discord.com/developers
2. Create a Bot and copy the token
3. Invite the bot to your server

Option	Description
Bot Token	Discord bot token

Managing Channels

Configured channels show an ENABLED badge. Click RECONFIGURE to update settings.

• Enable/disable channels without removing configuration
• Token fields are optional when reconfiguring
• Changes take effect after gateway restart

Keep bot tokens secure. Store them as secrets and never commit to version control.